What information will Edukid collect from you?
We only collect personal information when you specifically and knowingly provide it to us. This may include:
- Your name
- Your date of birth (if you participate in events and trips)
- Your contact details
- The dates and amounts of your donations
- Your bank details if you donate by standing order and you choose to give us this information. (You can set up a standing order directly with your bank and then we won’t have your bank details).
- Any other information that you give us when you donate or participate in trips or events (e.g. your reason for donating).
How does Edukid collect information from you?
We collect your information when you give it to us directly, for example when you make a donation, sign up for an event or communicate with us via email, post, telephone or in person and request that we store your contact details. We also collect your information when you give it to us indirectly, for example when you donate to us through other websites such as Just Giving or Go Cardless. These independent third parties will share your information with us, and only us, when you give consent.
How does Edukid use your information?
If you indicated that you are interested in receiving occasional information about our work and activities, we will nearly always do this by email. We normally only contact people by phone to resolve individual problems, e.g. a query over a standing order or child or community sponsorship. If you sponsor a child or community, we will send you an annual update, including a photo of the child or project that you support. Very rarely, we may send out other postal communication.
How do we keep your data safe and who has access?
Information you submit to Edukid is stored on secure computers, accessed only by Edukid personnel. Edukid will never share your data with other organisations, except to process data for reporting on or to send our own communications. On occasions when we may need to pass your information on to a third party (e.g. if we need a supplier to send leaflets, event jerseys or signs to you at your request), we will request your permission before sharing such information.
How can you access, update, correct, or delete your personal information?
The accuracy of your individual identifying information, and your consent to our holding this information, are both important to us.
If you do not wish to receive any information, news or fundraising appeals from Edukid, or would like to update or correct the information we hold about you, please email us at firstname.lastname@example.org. If you would like to unsubscribe, please use the link, which can be found at the bottom of all of our emails. Your contact details will automatically be removed.
If you write and ask, we will give you all details of your personal information held by Edukid, once your identity has been satisfied. Incorrect information will be deleted or amended promptly. If you ask to know what information we hold about you, it doesn’t mean that we’ll delete or amend it – you need to tell us explicitly to take one of those actions (and please note that where you have authorised us to claim Gift Aid on your donations, we must retain your contact details and Gift Aid declaration). We aim to respond to a request from you within 20 working days, except for exceptional circumstances, in which case we let you know what is happening.